Coastal Summit Design Studio Privacy Policy
Effective Date: May 5, 2025
Last Updated: May 5, 2025
1. Who We Are
Coastal Summit Design Studio (“Coastal Summit,” “we,” “our,” or “us”) provides virtual interior‑design services from Marin County, California, USA. This Policy explains how we collect, use, share, and protect your personal information when you visit www.coastalsummitdesign.com or interact with us in any other way.
2. Information We Collect
| Category | Examples | How We Collect |
|---|---|---|
| Information you provide |
Name, postal address, phone number, email Design questionnaire answers, room measurements, photos you upload Payment details (handled by our payment processor) Messages or inquiries |
When you fill in forms, book a service, send files, sign up for email, or communicate with us |
| Automatically collected data |
IP address, browser & device type, pages viewed, time on site, referring site Cookie & pixel data (e.g., Google Analytics, Meta Pixel) |
Through cookies, tags, and similar technologies |
| Information from third parties |
Payment status from Stripe or Squarespace Email marketing metrics from providers like MailerLite |
Provided to us under their privacy terms |
We do not knowingly collect data from children under 13. If you believe a child has provided personal information, contact us immediately to delete it.
3. How We Use Your Information
To provide and improve our design services
To create proposals, presentations, and style guides tailored to you
To process payments and send invoices or receipts
To send transactional emails (project updates, scheduling, welcome packets)
To send marketing messages you’ve opted into (newsletters, promotions)
To analyze website performance and optimize user experience
To detect, prevent, or address technical issues or fraud
To comply with legal obligations or protect our rights
4. Legal Bases for Processing (EEA/UK Visitors)
We rely on:
1. Contract – processing needed to perform a service you request;
2. Consent – for optional marketing or cookies (which you may withdraw at any time);
3. Legitimate interests – understanding how visitors use our site;
4. Legal obligation – keeping tax or accounting records.
5. Sharing & Disclosure
We never sell your personal information. We share it only:
With service providers who help us run the business (e.g., Squarespace, Stripe, Google, MailerLite) under strict data‑processing agreements;
With professional advisers (lawyers, accountants) bound by confidentiality;
If required by law, court order, or to protect our rights, property, or safety;
In connection with a business transfer (e.g., merger or acquisition) where permitted by law.
6. Cookies & Similar Technologies
We use first‑ and third‑party cookies and pixels for:
Website functionality (session management)
Analytics (Google Analytics)
Advertising and social‑media retargeting (Meta Pixel)
You can control cookies through your browser settings or via our cookie banner (EEA/UK visitors will see a consent banner per GDPR).
7. Your Choices
Opt‑out of marketing: Click “unsubscribe” in any marketing email or email us.
Disable cookies: Adjust browser settings or decline non‑essential cookies in the banner.
Update information: Email us to correct, delete, or access personal data.
8. Your Privacy Rights
California residents (CCPA/CPRA): You may request to know, delete, or correct personal information, and to opt out of “sharing” for cross‑context behavioral advertising. We will not discriminate for exercising these rights.
EEA/UK residents (GDPR): You may request access, correction, deletion, restriction, portability, or objection to processing. You can complain to your local supervisory authority.
Submit any rights requests at privacy@coastalsummitdesign.com (or mail us – see Section 12).
9. Data Retention
We keep personal data only as long as necessary for the purposes described in this Policy, plus any period required by tax, accounting, or other laws (typically 7 years for transaction records). Files you upload for design projects are retained for up to 24 months after project completion unless you request earlier deletion.
10. Security
We use TLS encryption, secure hosting (Squarespace), access controls, and regular monitoring. No method is 100% secure, so we cannot guarantee absolute security.
11. International Data Transfers
We are located in the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. We rely on Standard Contractual Clauses or other safeguards for transfers from the EEA/UK.
12. Contact Us
Coastal Summit Design Studio
Email: privacy@coastalsummitdesign.com
13. Changes to This Policy
We may update this Policy from time to time. We’ll post the revised version with a new “Last Updated” date. Material changes will be announced via email or a notice on our website.